Programme
Revive and revitalise
At this energising day packed with keynote speakers and lively discussions, we’ll discover the next steps for the industry and reveal new tools and approaches to ensure the long-term sustainability of tourism in New Zealand. Check back regularly for updates and more information on the programme content and speakers.
This year's Summit concludes with a Summit dinner. We invite you to join us as we recognise the achievements, innovation and resilience of our industry in the hardest year we have ever faced. It is an opportunity to catch up with old friends and make new connections during a relaxed and fun evening. Choose the registration option that includes dinner to make the most of the networking opportunities on offer.
| 8.30am-8.50am | Registration and arrival tea and coffee | |
| 8.50am-8.55am | Mihi whakatau | |
| 8.55am-9.20am | Welcome MC - Miriama Kamo Summit opening Hon Stuart Nash, Minister of Tourism | |
| 9.20am-9.45am | State of the industry Chris Roberts - Chief Executive, Tourism Industry Aotearoa An overview of the industry's new normal. The results of the latest industry sentiment survey will be revealed | |
| 9.45am-10.25am | Panel discussion - Embracing opportunities What is the immediate outlook for tourism and what should operators be focusing on for the next six months to a year? As we head into summer, how have business models changed and what opportunities are there for diversifying? How do we save jobs and keep people in the regions? What do we need to be doing to make sure we are rising to the challenges and embracing opportunities? Panel: Chris Roberts, CEO, TIA Lou Sanson, Director-General, Department of Conservation James Dalglish, Managing Director, GO Rentals Madeleine Peacock, Manager, Destination Fiordland William Stewart, Ngati Awa and The House That Came Home | |
| 10.25am-10.45am | Morning tea | |
| 10.45am-11.25am | Tourism Futures Taskforce Steve Chadwick, Grant Webster - Co-chairs Tourism Futures Taskforce Update on the work done to date by the Tourism Futures Taskforce. | |
| 11.25am-12.10pm | Shaping the future What are the top priorities and key factors for the future of tourism? What are the priorities for the new Government? Be part of the conversation in this interactive session on shaping the future of tourism to 2025 and beyond. | |
| 12.10pm-12.25pm | Go with Tourism Matt Stenton, Programme Director, Go With Tourism Hear how this unique initiative for the tourism industry is doing one year on from receiving funds from the Government's International Visitor Levy. From its original projects to its pivoted strategies in the wake of COVID-19, Go with Tourism continues to deliver on its promise to promote tourism careers to New Zealanders. TINZT 2021 scholarship presentations TINZT Chair, Gráinne Troute will present this year's winners of the Tourism Academic Scholarship. | |
| 12.25pm-1.25pm | Lunch | |
| 1.25pm-2.15pm | Why reviving and revitalising requires a high performance mentality and what this means for leaders and businesses Michael Henderson, Cultures At Work Many organisations don’t know the difference between performance and high performance, to the extent they can only distinguish the difference between the two by the results generated. Reviving and revitalising a business requires a far deeper understanding of what constitutes high performance and how to attain this. | |
| 2.15pm-2.50pm | Tourism New Zealand Update Stephen England-Hall - CEO, TNZ What’s happening with domestic tourism and what TNZ has ready to go for the international market. What is the longer-term strategy? | |
| 2.50pm-3.10pm | An international viewpoint Margy Osmond, Chief Executive, Tourism & Transport Forum Australia (by video) Global risk Matthew Riddle, Executive Chairman, Marsh An update on the global risk landscape and its impact on the New Zealand tourism industry. | |
| 3.10pm-3.30pm | Afternoon tea | |
| 3.30pm-4.10pm | Keynote speaker Greg Foran - Chief Executive Officer, Air New Zealand | |
| 4.10pm-4.50pm | Sustainability – why it matters more than ever TIA’s vision is to lead the world in sustainable tourism and recently launched a refreshed Tourism Sustainability Commitment. At a time when many tourism businesses are struggling for survival, our panel will discuss why we still need to aim for sustainability – economic, visitor, community and environment. Panel: Mike Burrell, Executive Director, Sustainable Business Council Bruce Bassett, Strategy and Policy Manager, TIA Jacqui Wilkinson, Founder, Adventure Capital Sarah Bennett, Sustainable tourism specialist | |
| 4.50pm-5.00pm | Summit closing | |
| Closed | ||
| 6.30pm-10.30pm | Summit dinner This year’s Summit concludes with pre-dinner drinks followed by dinner. We invite you to join us as we recognise the achievements, innovation and resilience of our industry in the hardest year we have ever faced. It is an opportunity to catch up with old friends and make new connections during a relaxed and fun evening. Choose the registration option that includes dinner to make the most of the networking opportunities on offer. | |
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